THE CLUBHOUSE

The Online Community for Model-builders, Sculptors, and Collectors
It is currently December 2nd, 2022, 11:12 pm

All times are UTC




Post new topic Reply to topic  [ 10 posts ] 
Author Message
PostPosted: September 13th, 2022, 1:37 am 
Offline
Registered Seller
Registered Seller
Master of Masking

Joined: January 30th, 2005, 2:01 pm
Posts: 984
Looks like an awesome companion book to the Moonbase Alpha Technical Operations Manual. https://anderson-entertainment.co.uk/ufo-shado-technical-operations-manual/


Top
 Profile  
 
PostPosted: September 14th, 2022, 4:54 pm 
Offline
Knight of the Round Bench
User avatar

Joined: August 2nd, 2005, 2:07 am
Posts: 12675
Location: Vancouver, Canada (ex-pat UK - Birmingham & Scotland!)
DinoMike wrote:
Looks like an awesome companion book to the Moonbase Alpha Technical Operations Manual. https://anderson-entertainment.co.uk/ufo-shado-technical-operations-manual/



Thanks for the heads-up. I 100% WOULD have bought this.

Unfortunately, they only ship via DHL and that incurs crazy "handling" charges when importing to Canada (like - half the purchase price!) We've already got too much stored in the UK to bring back, and books are so blimmin' heavy!

I contacted them after my 1st purchase to request they provide other shipping options, but they use a clearing house / central posting warehouse and I didn't even get the decency of a response.

Silly really - they have already lost out on hundreds of pounds worth of orders just because they can't provide reasonable customer service.

.

_________________
.
.

          Image
.
.


Top
 Profile  
 
PostPosted: September 28th, 2022, 1:57 pm 
Offline
Registered Seller
Registered Seller
Master of Masking

Joined: January 30th, 2005, 2:01 pm
Posts: 984
I just preordered my copy yesterday. US and Canada folks have the option of putting in preorders via the US arm of the Anderson store. https://gerryanderson.store/


Top
 Profile  
 
PostPosted: September 28th, 2022, 4:48 pm 
Offline
Knight of the Round Bench
User avatar

Joined: August 2nd, 2005, 2:07 am
Posts: 12675
Location: Vancouver, Canada (ex-pat UK - Birmingham & Scotland!)
Thanks Mike! :beer:

.

_________________
.
.

          Image
.
.


Top
 Profile  
 
PostPosted: October 1st, 2022, 10:07 pm 
Offline
Knight of the Round Bench
User avatar

Joined: August 2nd, 2005, 2:07 am
Posts: 12675
Location: Vancouver, Canada (ex-pat UK - Birmingham & Scotland!)
.

So I double-checked, and got someone friendly/helpful at their UK head-office customer service (I.E. not the distribution warehouse).

She explained that the US store is now only shipping to the US, NOT Canada, to complaints from Canadian customers regarding courier charges (coincidence!)

We had a number of exchanges, and she said if I ping her just before ordering from the UK store, she would personally make sure stuff was mailed via "Royal Mail" to solve the problem.

That would have been OK, but then she said they are planning on sending various product through to the Canadian Amazon warehouses in bulk, so items (including this book) can be sold "fullfilled by Amazon".

THIS book book probably won't be available until the new year via A.ca, but I'm in no rush . . . as long as I can keep money out of the thieving/greedy hands of DHL/UPS/FedEx, I'm happier.

Thanks again Mike :thumb2:


      PS: Please let us know when you have yours, and what you think.


        Image


.

_________________
.
.

          Image
.
.


Top
 Profile  
 
PostPosted: October 2nd, 2022, 2:33 am 
Offline
Registered Seller
Registered Seller
Master of Masking

Joined: January 30th, 2005, 2:01 pm
Posts: 984
Great news, Spike! I'm looking forward to getting mine. If it's anything like the Moonbase Alpha manual, it'll be a fun read with some interesting kit ideas.


Top
 Profile  
 
PostPosted: November 13th, 2022, 3:19 am 
Offline
Registered Seller
Registered Seller
Master of Masking

Joined: January 30th, 2005, 2:01 pm
Posts: 984
I got an update email. Production issues slowed printing and shipping, now expected to deliver to USA orders from the US branch of the Anderson store in December.


Top
 Profile  
 
PostPosted: November 14th, 2022, 3:56 am 
Offline
Knight of the Round Bench
User avatar

Joined: August 2nd, 2005, 2:07 am
Posts: 12675
Location: Vancouver, Canada (ex-pat UK - Birmingham & Scotland!)
DinoMike wrote:
I got an update email. Production issues slowed printing and shipping, now expected to deliver to USA orders from the US branch of the Anderson store in December.



We both know it'll be worth the wait - but in the meantime, they should ask S.I.D. how to fix the production issues :)


.

_________________
.
.

          Image
.
.


Top
 Profile  
 
PostPosted: December 2nd, 2022, 12:33 pm 
Offline
Registered Seller
Registered Seller
Master of Masking

Joined: January 30th, 2005, 2:01 pm
Posts: 984
Mine shipped yesterday. I was under the impression that the US orders would ship from their US warehouse, but mine shipped direct from the UK via Royal Mail.


Top
 Profile  
 
PostPosted: December 2nd, 2022, 7:38 pm 
Offline
Knight of the Round Bench
User avatar

Joined: August 2nd, 2005, 2:07 am
Posts: 12675
Location: Vancouver, Canada (ex-pat UK - Birmingham & Scotland!)
DinoMike wrote:
Mine shipped yesterday. I was under the impression that the US orders would ship from their US warehouse, but mine shipped direct from the UK via Royal Mail.



Hope you don't get dinged for OTT charges. Fingers crossed.


.

_________________
.
.

          Image
.
.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 10 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum